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Ordered four pairs of glasses on 27th Jan. It took them 20 days to complete the order and it was finally dispatched on 16th. 20 days for preparation is too long. It used to be much better previously. The customer service (ticket support) also lied by claiming that...
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#1010970
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Selectspecs - Shipping Service Review
Terrible service. I ordered my glasses on the 3rd of December and they haven't even entered the glazing lab yet. Absolutely disgraceful. 7-14 days my ***. Currently in the process of trying to get my money refunded which I doubt the will oblige to the *** crooks.
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1.5
#984266
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My experience: I order spectacles, which arrive with a faulty / poorly constructed frame. The arms of the frame 'wobble', which causes major issues as I suffer from Meniere's Disease, so any disturbance in vision means rotational vertigo and motion sickness....
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1.0
#978611
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The customer service team here are beyond awful, the poor people that answer the phones take the calls while the so called customer service agents won’t accept calls so you have to relay messages via the gate keepers (who do a good job taking angry calls) My glasses...
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#862573
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BEWARE U.S. Customers you will have to pay Duty/Tax Fee - This is not included in their shipping fee, it is the customers responsibility to pay. WARNING: DO NOT PURCHASE FROM THIS COMPANY. Your order will take forever to arrive. The shipping cost is more than the cheap...
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I didn't like
  • Shipping
#790939
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Purchased online, sent prescription and waited. Nowhere in the description did it state I purchased "budget" glasses or that they would be made and shipped from Hong Kong. After 20 days contacted company asking for different method of shipping so I could get the...
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#655493
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Ordered glasses and arrived after a long delay and were damage. Customer service was awful!!! Do not use this company if you want a good service! u rv v rvn vn vvnv v n vv vv v vv fnv fvn vwv v vv v v v v ff f f f f ff ff f f f f f f f f f f f f f f f f f f f f f...
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#641611
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I bought two pairs of glasses from them starting with order # 325983 this past winter followed with another pair order # 343106 switch to 355610 which showed to be in stock on the 21 of April, 2014. Let’s start with the first pair which was one for reading and computer...
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#519739
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This company is full of ***,click I accept button and your world will change. waited 2 months and keep getting form style letter telling me no refunds and wait 20 work days. I have waited 2 months and these guys expect me to wait this long. I waited 45 days and...
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Anonymous
Anonymous

You are correct- the reviews are fabricated. They did it to me. I rated them 1 star they changed it to a 3 star. They edited my comments as well. Posted it on their website an...

LTCC
LTCC

Let me guess.....they forced you to push that button?.....putz

#460633
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Select Specs is one of those fake Chinese glasses / sunglasses /spectacle online stores and is currently a subject of criminal investigation for fraud. This is to warn you that Selectspecs.com cheat their "customers" and dont dispatch goods and generally scam people....
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Anonymous
Cannysaver

I can only speak of my experience with two orders over a year apart.I ordered the cheapest glasses £6 pair single vision. One for distance one for VDUWith the first order I ...

Anonymous
SelectSpecs.com

In addition, our customers are very happy as you can see from our 9.1 score on Trust Pilot from more than 3000 reviews. http://www.trustpilot.co.uk/review/selectspecs.com If ...

#310107
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Glasses Review

Selectspecs
#738159
1.0
Details
I ordered a pair of glasses 3 weeks ago. Nothing has arrived even though it claimed 7-10 days. I have sent 5 emails with no response and there is not working contact phone number. This company is a scam do not use. I will be reporting them to the better business department for justice.
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